How to Get Into Hotel Management

Are you looking for a career in the hospitality industry?

If so, hotel management can be a rewarding and challenging option.

In this article, we’ll explore the steps you need to take to get into hotel management and succeed in this exciting field.

Understand the Industry

If you’re interested in a career in hotel management, it’s important to first understand the industry. By doing so, you can gain a better understanding of the different types of hotels, current trends and challenges, and job roles and responsibilities within the field.

Learn about the different types of hotels

Hotels come in all shapes and sizes, from luxury resorts to budget-friendly motels. It’s important to understand the differences between these types of hotels and the guests they cater to. For example, luxury hotels often offer high-end amenities and personalized service for affluent guests, while budget hotels prioritize affordability for travelers on a tight budget.

It’s also important to understand the various hotel chains and brands. Each has its own unique brand identity, target market, and level of service. Researching these brands can give you a better understanding of the industry and help you determine which type of hotel management career would be the best fit for you.

Research current trends and challenges in the industry

The hotel industry is constantly evolving, and it’s important to stay up-to-date on current trends and challenges. For example, the rise of online travel agencies (OTAs) and the sharing economy have disrupted traditional hotel booking channels and forced hotels to adapt to the changing landscape.

You can stay informed by reading industry publications and attending conferences and events. By doing so, you can gain insights into best practices, emerging trends, and challenges facing the industry.

Explore job roles and responsibilities in hotel management

Hotel management encompasses a wide range of job roles and responsibilities, from front desk management to food and beverage management to housekeeping management. It’s important to explore these different roles to determine which area of hotel management you’re most interested in.

One way to gain experience and insight into hotel management is by working in the industry. Entry-level positions, such as front desk or housekeeping, can provide valuable experience and help you determine if a career in hotel management is right for you.

Get the Right Education

If you’re interested in pursuing a career in hotel management, the first step is to get the right education. While some positions in the hospitality industry require only a high school diploma, most management positions require a degree or some formal training.

Consider a degree in hospitality or hotel management

One of the best ways to prepare for a career in hotel management is to earn a degree in hospitality or hotel management. These programs typically cover a wide range of topics, including hospitality law, accounting, marketing, and operations management. You’ll also have the opportunity to gain hands-on experience through internships and other practical training opportunities.

Some top-ranked schools for hospitality and hotel management include Cornell University, the University of Nevada, Las Vegas, and the University of Central Florida.

Look for internships and work experience opportunities

In addition to formal education, it’s important to gain practical experience in the hospitality industry. Look for internships or entry-level positions at hotels, resorts, or other hospitality businesses. These experiences will give you a better understanding of how the industry works and will help you build important skills like customer service, communication, and problem-solving.

Some of the top hotel chains, such as Marriott and Hilton, offer internship programs for students and recent graduates. You can also search for opportunities on job boards like Indeed or LinkedIn.

Attend industry events and conferences

Attending industry events and conferences is a great way to network with other professionals in the hospitality industry and learn about the latest trends and best practices. Some popular events include the Hospitality Industry Technology Exposition and Conference (HITEC) and the International Hotel Investment Forum (IHIF).

By attending these events, you can learn about emerging technologies, new management strategies, and other important topics that will help you succeed in your career. They can also be a great way to meet potential employers and learn about job opportunities.

Develop Essential Skills

If you want to get into hotel management, you need to develop essential skills that will help you succeed in this industry. Hotel managers are responsible for overseeing the daily operations of hotels, resorts, and other lodging establishments, and they need to have a diverse set of skills to be effective in their roles. Here are some of the essential skills you need to develop to get into hotel management:

Customer service and communication

Customer service and communication are two of the most important skills you need to develop if you want to succeed in hotel management. As a hotel manager, you will be interacting with guests on a daily basis, and you need to be able to provide exceptional customer service to ensure they have a positive experience. You also need to be able to communicate effectively with your staff to ensure they are providing the highest level of service possible. Improving your communication skills and learning how to deal with difficult customers will help you excel in this area.

Leadership and team management

Hotel managers are responsible for leading and managing their teams effectively. You need to have strong leadership skills and be able to motivate your staff to perform at their best. Developing your team management skills will help you delegate tasks appropriately and ensure everyone is working together to achieve common goals. You also need to be able to make tough decisions and lead by example.

Financial and budgeting skills

Hotel managers need to have a solid understanding of financial management and budgeting. You will be responsible for managing the hotel’s finances and ensuring that it is profitable. You need to be able to develop and manage budgets, analyze financial reports, and make decisions based on financial data. Improving your financial and budgeting skills will help you make informed decisions and ensure the hotel is successful.

Marketing and sales

Marketing and sales are also important skills to develop if you want to get into hotel management. You need to be able to develop effective marketing strategies to attract new guests and retain existing ones. You also need to be able to sell your hotel’s amenities and services to prospective guests. Improving your marketing and sales skills will help you increase occupancy rates and revenue.

Developing these essential skills will help you succeed in hotel management. There are many resources available to help you improve in these areas, including online courses, workshops, and industry events. By investing in your skills development, you can position yourself for success in this exciting and rewarding industry.

Get Your Foot in the Door

Hotel management is a competitive field, and getting started can be challenging. However, there are several ways to get in on the ground floor and work your way up the ladder.

Apply for entry-level positions

Many hotels offer entry-level positions such as front desk clerks, housekeepers, or restaurant servers. These positions can provide valuable experience and a chance to learn about the industry from the ground up. Even if your ultimate goal is to move into management, starting in a lower-level position can give you a better understanding of how the hotel operates and what it takes to succeed in the industry.

Network with professionals in the industry

Networking is crucial in any industry, and hotel management is no exception. Attend industry events, join professional associations, and connect with others in the field on social media. Building relationships with people who are already established in the industry can help you learn about job openings, get advice on how to advance your career, and make valuable connections that could lead to future opportunities.

Volunteer at events or participate in industry associations

Volunteering at industry events or participating in industry associations can be a great way to gain exposure to the industry and meet people who can help you advance your career. Many associations offer mentorship programs, job boards, and other resources that can be helpful for people just starting out in the industry. Volunteering can also help you build your resume and show potential employers that you’re committed to the field.

Advance Your Career

Hotel management is a highly rewarding and challenging career path that requires dedication and hard work. If you are looking to advance your career in hotel management, there are a few steps you can take to achieve your goals.

Take on additional responsibilities in your current role

If you are currently working in a hotel, one way to advance your career is to take on additional responsibilities. This will show your employer that you are committed to your job and willing to go above and beyond. You can ask for additional tasks or take on extra shifts to gain more experience and demonstrate your skills. By taking on more responsibilities, you will also gain valuable insight into the day-to-day operations of the hotel, which will help you in your future management role.

Pursue additional education or certifications

Another way to advance your career in hotel management is to pursue additional education or certifications. There are many programs available that can help you develop the necessary skills and knowledge to be an effective manager. These programs can range from short courses to full degree programs, and they cover topics such as leadership, finance, and operations. Additionally, there are many certifications available that demonstrate your expertise in specific areas of hotel management, such as revenue management or food and beverage operations. By pursuing additional education or certifications, you will not only improve your skills but also increase your chances of being promoted to a management role.

Research management training programs

If you are serious about advancing your career in hotel management, you should research management training programs. These programs are designed to prepare individuals for leadership roles in the hospitality industry. They cover topics such as organizational behavior, finance, marketing, and human resources management. Some of the most reputable programs are offered by Cornell University, the University of Nevada Las Vegas, and the Ecole Hoteliere de Lausanne. By participating in a management training program, you will gain the skills and knowledge needed to be an effective leader in the hotel industry.


Becoming a successful hotel manager requires dedication, hard work, and ongoing education.

By understanding the industry, getting the right education, developing essential skills, and networking with professionals, you can build a successful career in hotel management.

Keep up with industry trends and continue to learn and grow as a professional to achieve your goals and succeed in this exciting field.

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