Can You Get Mail at an Extended Stay Hotel?

Traveling for an extended period or relocating to a new city can be a daunting task, especially when it comes to managing your mail and important documents. If you’re planning to stay at an extended stay hotel, you might be wondering if you can receive your mail there.

This is a common concern for many travelers and temporary residents, and it’s essential to understand the options available to ensure a seamless transition.

If you’re short on time, here’s a quick answer to your question: Yes, you can typically receive mail at an extended stay hotel, but the process and policies may vary depending on the hotel chain and location.

In this comprehensive article, we’ll explore the ins and outs of getting mail at an extended stay hotel. We’ll cover the different options available, the procedures to follow, and any potential limitations or restrictions you should be aware of.

Whether you’re a business traveler, a digital nomad, or someone relocating for work or personal reasons, this guide will provide you with valuable insights to help you stay connected and organized during your extended stay.

Understanding Extended Stay Hotels

What are extended stay hotels?

Extended stay hotels, as the name suggests, are designed to cater to travelers who require accommodations for an extended period, typically ranging from a week to several months or even longer. These hotels offer a unique blend of home-like comforts and hotel amenities, making them an ideal choice for business travelers, relocating families, or anyone seeking temporary housing solutions.

Unlike traditional hotels, extended stay properties typically feature larger rooms or suites equipped with kitchenettes, living areas, and workspaces. This setup allows guests to maintain a sense of routine and independence during their stay, as they can prepare their own meals, work remotely, and enjoy a more residential-like environment.

According to a study by Lodging, the official publication of the American Hotel & Lodging Association (AHLA), the extended stay hotel segment has experienced significant growth in recent years, with occupancy rates often outperforming traditional hotels.

Extended stay

Amenities and services offered

Extended stay hotels strive to provide a comprehensive range of amenities and services to meet the needs of their long-term guests. Many properties offer complimentary breakfast, on-site laundry facilities, fitness centers, and sometimes even outdoor grilling areas or swimming pools.

Additionally, some extended stay hotels may provide housekeeping services on a weekly or bi-weekly basis, ensuring that guests can maintain a clean and comfortable living environment.

To cater to business travelers, these hotels often feature well-equipped business centers, high-speed internet access, and meeting rooms or conference facilities. Some properties even offer grocery delivery services or partnerships with local eateries, allowing guests to conveniently stock up on essentials or enjoy restaurant-quality meals without leaving the premises.

Additionally, these properties offer amenities like fully equipped kitchens, on-site guest laundry facilities, and free grab-and-go breakfast, making them a convenient choice for extended stays.

Typical length of stay

The typical length of stay at an extended stay hotel can vary greatly depending on the guest’s needs and circumstances. While some guests may only require accommodations for a week or two, others may stay for several months or even longer.

According to CoStar.com, the average length of stay in the extended stay segment was around 45 nights, which is significantly higher than the average of 2.5 nights for traditional hotels.

Extended stay hotels often offer discounted rates for longer stays, making them a cost-effective option for those in need of temporary housing solutions. Additionally, many properties cater to corporate accounts or relocation services, providing specialized rates and amenities for employees on extended business trips or families in transition.

With their flexible and accommodating nature, extended stay hotels have become a popular choice for travelers seeking a home away from home experience. 👏

Receiving Mail at Extended Stay Hotels

Staying at an extended stay hotel for an extended period can be a convenient and comfortable experience, but one question that often arises is whether you can receive mail and packages during your stay. The answer is a resounding yes!

Most extended stay hotels are equipped to handle mail and package deliveries for their guests, making it a hassle-free process. However, it’s essential to familiarize yourself with the hotel’s policies and procedures to ensure a smooth experience.

Hotel policies and procedures

Extended stay hotels typically have dedicated front desk staff or a mailroom to handle incoming mail and packages for guests. They follow specific protocols to ensure the safe and secure delivery of your items.

According to Extended Stay America, their hotels offer mail and package delivery services to their guests. Guests can retrieve their mail and packages at the front desk upon presentation of proper identification.

Upon check-in at other hotels, it’s advisable to inquire about the hotel’s mail and package handling procedures. Some hotels may require you to fill out a form or provide identification to receive your deliveries. This step is crucial to prevent any mix-ups or mishandling of your mail.

Additionally, hotels may have guidelines regarding package sizes, weight limits, or handling fees for larger or bulkier items.

mail and package delivery services

Addressing your mail

Proper addressing is key to ensuring your mail and packages reach you without any hiccups. When providing your address to senders, be sure to include the following information:

  • Your full name
  • Hotel name and room number
  • Hotel street address
  • City, state, and zip code

For example:

John Doe
Room 312
Awesome Extended Stay Hotel
123 Main Street
Anytown, CA 12345

It’s always a good idea to double-check the address with the hotel staff to ensure accuracy and avoid any delivery delays or issues.

Handling packages and larger items

While extended stay hotels can receive mail and small packages for guests, larger or bulkier items may require special handling. Many hotels have policies in place for accepting and storing these types of deliveries.

If you’re expecting a large or heavy package, it’s best to notify the hotel staff in advance. They can advise you on their specific procedures and any associated fees. Some hotels may also have size or weight restrictions for packages they can accept due to limited storage space.

Remember, extended stay hotels aim to provide a comfortable and convenient experience for their guests. Don’t hesitate to ask questions or seek assistance from the hotel staff regarding mail and package delivery services.

With proper communication and adherence to their policies, you can enjoy a hassle-free stay while having your mail and packages delivered right to your temporary home away from home. 👍

Alternatives to Receiving Mail at Hotels

While extended stay hotels can offer a convenient and comfortable temporary living solution, receiving mail during your stay can sometimes be a challenge. Fortunately, there are several alternatives available to ensure you don’t miss any important correspondence or packages.

Let’s explore some popular options:

Virtual mailbox services

Virtual mailbox services, such as VirtualPostMail and Earth Class Mail, provide you with a physical address where your mail can be securely received and digitally scanned for you to access online.

Millions of people in the US are now using virtual mailbox services, and the industry is expected to grow by 8% annually. With virtual mailboxes, you can easily manage your mail from anywhere, making them an excellent choice for frequent travelers or those without a permanent address.

Renting a PO Box

Renting a post office box (PO Box) from the United States Postal Service (USPS) is another popular option for receiving mail while on the road. According to USPS data, there are over 31,000 post office locations across the country, making it convenient to find one near your extended stay hotel.

PO Boxes offer a secure and reliable way to receive mail, and you can easily access your mailbox during post office business hours. 😊

Renting a PO Box

Forwarding mail to a friend or family member

If you have a trusted friend or family member with a permanent address, you can consider having your mail forwarded to them. This option can be particularly useful if your extended stay is temporary and you plan to return to your primary residence.

However, it’s important to communicate clearly with the person receiving your mail and ensure they are willing and able to handle the responsibility. Additionally, you may want to consider setting up mail forwarding through the USPS to streamline the process.

No matter which alternative you choose, it’s essential to plan ahead and ensure you have a reliable way to receive important documents, packages, and correspondence during your extended stay at a hotel.

Don’t let mail be a source of stress – explore these options and find the solution that works best for your unique situation!

Tips for Managing Mail During Extended Stays

Notifying senders of your temporary address

When you’re staying at an extended stay hotel for a prolonged period, it’s crucial to inform important senders about your temporary mailing address. This includes family members, friends, banks, subscription services, and any other entities that regularly send you mail. By providing them with the hotel’s address, you can ensure that your mail gets delivered promptly and without any hiccups.

Most extended stay hotels offer a mail and package receiving service, allowing guests to receive personal and business correspondence at the front desk. However, policies and procedures may vary, so it’s advisable to inquire about the hotel’s specific mail handling practices.

Some hotels may require you to fill out a mail forwarding form or provide identification when picking up your mail. Others offer a complimentary mail and package delivery service for guests staying 7 nights or longer.

Keeping track of important documents

During an extended stay, you may receive important documents or packages that require prompt attention or action. To stay organized and avoid misplacing crucial items, consider keeping a log or spreadsheet of expected mail. This can help you keep track of what has arrived and what is still pending.

Additionally, invest in a secure storage solution, such as a lockable file box or a portable safe, to safeguard sensitive documents and valuables.

If you’re expecting time-sensitive or high-priority mail, it’s a good idea to communicate this to the hotel staff. Many extended stay hotels offer options for holding or forwarding mail to your next destination if you plan to move before your expected delivery date. Many extended stay hotel guests consider mail and package services to be an important amenity.

Handling sensitive or confidential mail

In some cases, you may receive sensitive or confidential mail during your extended stay. This could include legal documents, financial statements, or private correspondence. To maintain privacy and security, it’s advisable to handle such mail with extra care. Here are some tips:

  • Request a private mailbox or secure mail handling service from the hotel, if available.
  • Arrange for sensitive mail to be delivered directly to your room or a designated secure location.
  • Consider using a virtual mailbox service or a trusted friend’s or family member’s address for highly confidential correspondence.
  • Shred or securely dispose of any sensitive documents you no longer need.

It’s also worth noting that some extended stay hotels offer business services such as faxing, copying, and printing, which can be useful for handling sensitive documents discreetly.

By taking proactive measures to manage your mail during extended stays, you can ensure a smooth and stress-free experience while away from home.

Handling sensitive or confidential mail

Frequently Asked Questions

Are there any restrictions on the type of mail I can receive?

Most extended stay hotels will accept all types of mail on your behalf, including letters, packages, and even larger deliveries like furniture or appliances. However, it’s always a good idea to check with the specific hotel you’re staying at to see if they have any restrictions or policies regarding mail delivery.

Some hotels may have size or weight limits for packages, or they may not accept certain types of deliveries like perishable items or hazardous materials.

Majority of extended stay hotels accept all types of mail and packages for guests staying longer than a week. This service is particularly convenient for business travelers or those relocating to a new area, as it allows them to receive important documents, supplies, or personal belongings while staying at the hotel.

How long can I receive mail at an extended stay hotel?

The length of time you can receive mail at an extended stay hotel typically depends on the duration of your stay. As long as you have an active reservation and are still a guest at the hotel, you should be able to continue receiving mail there. However, once you check out and your stay ends, the hotel may no longer hold or forward your mail.

Some extended stay hotels have policies that allow you to receive mail for a certain period after your checkout date, usually ranging from a few days to a couple of weeks. This grace period can be incredibly helpful if you’re expecting important mail or packages and need a little extra time to arrange forwarding or pickup. It’s always best to inquire about the specific policy at your hotel and make arrangements accordingly.

In some cases, extended stay properties will hold mail for up to 14 days after a guest’s checkout date. Yet, it is best to confirm with the hotel you are specifically staying. This highlights the importance of communicating with the hotel staff and making necessary arrangements if you anticipate receiving mail after your scheduled departure.

What happens if I check out before my mail arrives?

If you check out of an extended stay hotel before your mail arrives, the situation can become a bit tricky. Most hotels will make reasonable efforts to hold or forward your mail for a short period after your departure, but their policies and procedures may vary.

Here are a few common scenarios:

  • The hotel may hold your mail for a set grace period (typically a week or two) and make attempts to contact you for pickup or forwarding instructions.
  • If you provide a forwarding address, the hotel may send your mail to that location, but there may be additional fees involved.
  • In some cases, if the hotel is unable to reach you or if you don’t provide forwarding instructions, they may return the mail to the sender after a certain period.

To avoid any complications or lost mail, it’s always best to communicate with the hotel staff in advance and make arrangements for your mail. You can also consider setting up mail forwarding through the United States Postal Service or using a mail-holding service like TravelingMailbox.com to ensure your mail is securely handled during your extended stay.

Don’t forget to update your mailing address once you’ve settled into your new permanent residence or next destination!


Receiving mail during an extended stay at a hotel can be a convenient solution for travelers and temporary residents. While policies and procedures may vary across different hotel chains and locations, most extended stay hotels offer mail services to accommodate their guests’ needs.

By understanding the options available, following the proper procedures, and taking proactive steps to manage your mail, you can ensure a seamless transition and stay connected during your extended stay.

Whether you opt for the hotel’s mail services, virtual mailbox solutions, or alternative methods, prioritizing your mail management will help you maintain organization and avoid any potential disruptions or delays.

Remember to communicate your temporary address to relevant parties, keep track of important documents, and handle sensitive mail with care. By following the tips and guidelines outlined in this article, you can enjoy a stress-free extended stay experience while keeping your mail and important correspondence in order.

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